Terms of service

Terms and Conditions

Last Updated: April 1, 2026

Welcome to the Fixbond USA website. These Terms and Conditions (“Terms”) govern your access to and use of the Fixbond USA website, including the purchase of products offered through the website.

By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. Company Information

This website is operated by Fixbond Capital USA INC.

US Headquarters:
95 Merrick Way, Floor 3
Coral Gables, FL 33134
United States

Email: CS@fixbond.com

Website: www.FIXBOND.com

Throughout these Terms, “Fixbond,” “we,” “us,” and “our” refer to Fixbond Capital USA INC.

2. Eligibility

You must be legally capable of entering into a binding agreement under applicable law to use this website and place orders.

By using our website, you represent that the information you provide is accurate and complete and that you have the legal authority to enter into these Terms.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and other information displayed on our website are accurate and up to date.

However, product colors, packaging, labeling, and appearance may vary slightly from images displayed on the website.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

4. Pricing and Payment

All prices displayed on the USA website are in U.S. Dollars (USD) unless otherwise stated.

Prices, promotions, and product availability are subject to change without prior notice.

Applicable taxes, shipping charges, and other fees, if any, will be displayed during the checkout process.

By submitting an order, you authorize us or our designated payment processor to charge the applicable amount using the payment method you provide.

5. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

We reserve the right to accept, decline, or cancel an order for reasons including, but not limited to:

Product availability
Pricing or listing errors
Payment issues
Suspected fraudulent or unauthorized transactions
Incorrect customer or shipping information
Other legitimate business or legal reasons

If we cancel an order after payment has been processed, we will refund the amount paid for the cancelled portion of the order.

6. Pre-Orders

Certain products may be offered for Pre-Order before they are available for immediate shipment.

When placing a pre-order, customers acknowledge that the product may not be immediately available and that the estimated availability or shipping date displayed on the product page or communicated by us is an estimate and may be subject to change.

We will make reasonable efforts to fulfill pre-orders within the stated or communicated timeframe.

If we determine that we cannot ship a pre-ordered product within the applicable timeframe, we will provide the customer with appropriate notice regarding the delay and available options, including cancellation and refund where required by applicable law.

Pre-order customers may contact CS@fixbond.com regarding the status of their order.

By placing a pre-order, you acknowledge and agree to the terms applicable to pre-order products.

7. Shipping and Delivery

We ship orders to the locations and according to the shipping options available at checkout.

Estimated delivery dates are provided for convenience and may be affected by factors outside our control, including carrier delays, weather, customs procedures, or other unforeseen circumstances.

We are not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete shipping information. We are not responsible for delivery problems resulting from incorrect or incomplete information provided by the customer.

8. Returns, Refunds, and Cancellations

Returns, refunds, and order cancellations are subject to our applicable Refund and Return Policy.

Customers should review the Refund and Return Policy before placing an order.

Nothing in these Terms is intended to limit any rights or remedies that cannot legally be excluded or limited under applicable law.

9. Product Use and Safety

Our products must be used strictly according to the applicable product label, technical documentation, safety instructions, and intended application.

Customers are responsible for determining whether a product is appropriate for their particular application and for following all applicable safety, handling, storage, and installation instructions.

Where applicable, customers should review the product's Safety Data Sheet (SDS) and technical documentation before use.

Fixbond products should not be used in applications for which they are not intended.

10. Website Use

You agree to use our website only for lawful purposes.

You may not:

Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our website or systems
Interfere with the operation or security of the website
Introduce malicious software or harmful code
Copy, reproduce, modify, or distribute website content without authorization
Use our website or content in a manner that infringes the rights of Fixbond or any third party

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

11. Intellectual Property

All content appearing on the Fixbond USA website, including trademarks, logos, product names, images, graphics, text, designs, and other materials, is owned by or licensed to Fixbond or its applicable rights holders and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, display, or commercially exploit our content without our prior written permission.

“FIXBOND” and related branding are trademarks of their respective owners.

12. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, payment providers, shipping providers, applications, or other services.

We are not responsible for the content, policies, security, availability, or practices of third-party services.

Your use of third-party services may be subject to the third party's own terms and policies.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.

Product warranties, if any, are limited to warranties expressly provided with the applicable product or required by applicable law.

Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Fixbond Capital USA INC. and its affiliates, officers, employees, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase or use of our products.

To the extent permitted by law, our total liability arising from an order or product purchased through the website will not exceed the amount actually paid by you for the product giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

15. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Fixbond Capital USA INC. and its affiliates, officers, employees, agents, and service providers from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms, misuse of the website, or violation of applicable law or third-party rights.

16. Force Majeure

We will not be responsible for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, severe weather, governmental actions, labor disruptions, transportation disruptions, supply shortages, technical failures, or other similar events.

17. Changes to These Terms

We may update or modify these Terms from time to time.

The updated version will be posted on this website with the revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

18. Governing Law

These Terms and your use of the website will be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.

19. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect to the fullest extent permitted by law.

20. Entire Agreement

These Terms, together with our applicable policies referenced on the website, constitute the agreement between you and Fixbond Capital USA INC. concerning your use of the website and purchases made through it, except where additional terms expressly apply to a particular product or transaction.